How can we help you?
Answers to the most common questions about buying and selling on SellKaro.
Account
How do I change my name or photo?
Go to Account → View and edit profile.
Buying
How do I contact a seller?
Open the ad and tap Chat, Make offer or Call. You can contact a set number of new sellers each day for free.
Is it safe to pay in advance?
No. Always see the item and pay only after collecting it. Never share OTPs or UPI PINs.
Payments
How do I get an invoice?
Every paid order has an invoice number in Account → Buy packages & My orders.
Selling
How many ads can I post for free?
Every user gets free ads each month (2 in most categories, 1 in Cars and Properties, 3 in Mobiles). After that you can buy a package to post more.
How long does my ad stay live?
Ads stay live for 30 days. You can republish an expired ad from My Ads.
What is a Featured ad?
Featured ads appear at the top of search results and the home feed with a yellow FEATURED tag, getting up to 10x more views.
What is Boost to top?
Boost moves your ad back to the top of the list as if it was just posted.